Reference

Terms Conditions for Your bd1113 Account

These terms set out how you use bd1113, what you can expect from us, and what we need from you when you open an account and play.

Account rules & obligationsPayment & withdrawal termsPlatform use guidelinesRegional access conditionsDispute resolution

Explore the Lobby Read FAQ

TERMS HELP

Contact Us About These Terms

If any part of these terms is unclear or you need to discuss your account obligations, reach us through the channels below. Our team handles questions about account rules, payment terms, and regional access conditions every day.

Live Chat Open the chat icon in your account dashboard to speak with our team in real time about any clause in these terms or how they apply to your situation.

Email Support Send detailed questions about account obligations, payment terms or dispute resolution to our support email and we will reply within one business day with the relevant section reference.

Help Centre Browse our FAQ library for plain-language explanations of common terms questions, from account-sharing rules to how we handle withdrawal disputes and verification delays.

POLICY COMMITMENT

How We Uphold These Terms

Every rule in these terms exists to keep the platform fair, secure and transparent for everyone who uses bd1113. We enforce account obligations consistently, protect your payment data when you deposit via bKash or Nagad, and give you clear paths to resolve any issue that comes up.

Fair Enforcement

We apply account rules the same way for every user — no favouritism, no hidden exceptions. If we suspend an account for breaking the terms, we explain which clause was breached and what evidence we reviewed.

Payment Security

Your bKash, Nagad and Rocket transactions are encrypted and we never store your mobile wallet PIN. Withdrawal requests go through identity verification to ensure funds reach the account holder only.

Transparent Updates

When we change these terms, we publish a summary of what has been updated and notify you at least seven days before the new version takes effect, so you have time to review and decide whether to continue.

Dispute Resolution

If you disagree with a decision we have made under these terms, contact support with your account details and we will review the case with a second team member before giving you a final written response.

How These Terms Apply to Bangladesh Users

bd1113 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account and deposit through bKash, Nagad or Rocket, you agree to follow these terms. We operate bd1113 for users in eligible regions where local law permits online gaming services; access depends on your jurisdiction and you confirm eligibility when you register. Your

1
account is personal to you — sharing login details, using someone else's payment method, or opening multiple accounts breaks the agreement and we will suspend access. We process deposits and withdrawals according to the payment rail you choose; timing and limits depend on the method and
2
any verification steps we need to complete. You are responsible for keeping your password secure and for all activity under your account until you tell us it has been compromised. We reserve the right to update these terms and will notify you through the account dashboard
3
or email; continued use after an update means you accept the new version. If you disagree with a change, close your account and withdraw your balance before the effective date. Disputes are handled first through our support channels; if we cannot resolve the matter directly, the
4
process outlined in the dispute-resolution section applies. These terms are governed by the laws of the jurisdiction where we are established, but your statutory consumer rights under Bangladesh law remain unaffected where they apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

No — your account is for your use only and sharing login credentials breaks our terms. We will suspend any account we detect being used by multiple people, and any winnings may be forfeited.

Multiple accounts are not allowed and we close duplicate profiles when we find them. If you have forgotten your original login, contact support to recover it rather than creating a new account.

No — we cannot change core terms like withdrawal limits or payment-method availability without notifying you first. You will see a dashboard alert and an email at least seven days before any material change goes live.

Once you request account closure, your balance remains available for withdrawal for ninety days. After that period we transfer any remaining funds according to the dormant-account clause in the full terms document.

Yes — email support with your account reference and a description of why you believe the suspension was incorrect. We will review the case and reply with a written decision within five business days.

The core account obligations are identical, but payment-specific terms like processing time and minimum amounts vary by method and are detailed in the payments section of the full terms document on your account page.

Reference